This policy covers the consulting services “Life Coaching” offered by Charlene Gisele Ltd and the personal information we collect as a result of the provision of those services. This policy applies only to the actions of Charlene Gisele Ltd and users with respect to this website. It does not extend to any websites that can be accessed from this website including, but not limited to, any links we may provide to social media websites.
a). Identity Information – Including first name, last name, title
b). Contact Information – email address, telephone number
c). Transaction Information – billing address, some payment information that may include payment card details
d). Usage Information – including some information about how you use our website and services
In using our services, you are likely to provide us with some or all of the personal information described above. When making an enquiry using the sign up form on the website you are likely to provide us with identity information which will be used to respond to you.
In order to schedule a consultation with us and pay for a consultation (where fees apply), we will need to collect your identity information and some transaction information in order to successfully schedule your consultation and pay the associated fees.
When you request marketing material to be sent to you or provide consent for us to send you marketing material (e.g. by signing up to our newsletter on the website), we will use your identity information in order to process your request.
Other examples of when we use your personal information include processing invoices, collecting feedback on our services and entering promotions or completing surveys. In order to help you protect yourself and your information, we encourage you to provide only that information that is necessary for using our website.
We use the services of third parties in order to help us process your information from time to time. When scheduling consultations or when sending you communications such as newsletters, these third parties help us to carry out these functions safely and effectively.
Your personal information is shared with these third parties only when strictly necessary in order to help us deliver our services to you.
We will hold your personal information only where we have an ongoing legitimate basis or legal need to do so. The length of time we hold personal information for depends upon the purpose for which it was collected. We will process your personal information where we have your consent, where collection and processing is necessary to comply with legal or regulatory obligations or where collection or processing is necessary for our legitimate business interests such as providing the service we offer to you.
When we no longer have a legitimate reason to process your personal information, we will either delete it or anonymise it.
We have appropriate security measures in place to prevent personal information from accidental loss, unlawful access or any unauthorised use. We ensure that in providing our services to you, your information is only processed in an authorised manner and offered the appropriate protection at all times whilst it is under our control.
These rights are subject to certain limitations and exceptions. You can learn more about the rights of data subjects .
You may exercise any of your rights in relation to your personal information by sending us an email at email@example.com.
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
If you do not agree to the changes or how we use your personal information, you should stop using our services and get in contact with us to delete your account and personal information.
We may notify you of significant changes to this policy by email.