- HR teams and HR managers/directors
- Inclusion and Diversity managers
- Heads of learning and development
- IT directors, paralegals
- Law clerks
- Operations managers
- Legal secretaries, proofreaders, trainers
- Social media/marketing/PR teams
- Chief Of Wellness
- In-House Performance Coaches
Differences Between Managing People and Sustainable Leadership
- Support and compassion. Law firm managers should treat their co-workers well while helping them understand their purpose by engaging with them on a personal level.
- Recognition and gratitude. Co-workers and employees seek recognition for a job well done and deserve gratitude; they also appreciate knowing how their work supports the law firm’s value.
- Demonstrating empathy. It is important for the law firm manager to listen to workers, but more importantly to understand them. Strong personal relationships are founded on empathy and promote teamwork productivity. Challenges, circumstances, and frustrations should be considered as strong leaders know their employees’ feelings and emotions are real – and that they are human.
- Support a work-life balance lifestyle and the use of ‘intelligent breaks’. Burnout is a big issue in law firms. Many often work long hours over the weekends. Law firm leaders who provide flexibility and balance in the work schedule to recover from stressful bouts of work, and do their best to limit overtime work see significant improvements in their employees’ mental and physical health.
Top Traits of Sustainable Law Firm Leaders
- Communication. Opportunities and issues relevant to the operation and strategy of the law firm should be clearly communicated and understood for it to be successful.
- Adaptability. In a market that is growing and changing at almost warp speed amidst a global economy, healthy leadership in law firms requires the ability to quickly adapt.
- The ability to make quick decisions. Law firm leaders must be able to evaluate benefits and risks quickly in order to make decisions regarding alternative solutions.
- The ability to delegate. Achieving success in a law firm requires delegation based on talents and abilities, resulting in teams that are incredibly proficient. Not one person in the law firm can do everything; the best leaders know this.
- Self-awareness. Effective leaders are aware of their strengths and weaknesses, fully comprehending their performance, how it impacts employees, what works, and what does not work. Self-awareness in the law firm leader is the basis of improvement.
Sustainable Leadership and ESG
- Corporate Reputation: ESG can enhance a law firm’s license to operate, making it easier to accomplish business and key stakeholder objectives.
- Enhanced customer and investor acquisition: ESG can address unserved or underserved customer bases and build strategic relationships to promote and address ESG issues.
- Greater workforce productivity and organisational resilience: Integrating ESG builds a law firm’s intangible factors, such as culture, talent recruitment and retention, operational excellence, and risk management.
- Open, inclusive, and innovative workforce: This expands the horizon of opportunities that can be seized, and a more diverse board/workforce leads to more informed and inclusive decisions.
Managing Screen Time
Develop an Affinity for Technology
- Mastering video conferencing, email, voice messaging systems, and other communications technology.
- Mastering a wide range of presentation, word processing, time and billing, and other software applications relevant to your practice.
- Developing skills with internet research and legal research software.
- Familiarising yourself with document management software, computerised litigation support, and electronic discovery.
- Mastering how to leverage technology to free up time for employees to rest and recover from stressful bouts of work.